Shipping Costs and Returns

We ship in standard shipping exclusively with DHL as insured parcel. All orders can be tracked on www.dhl.de

If the goods are in stock in the dispatch warehouse, they are usually within one working day, at the latest within 3 working days with you. An advantage of our partner: DHL also delivers on Saturdays in many areas of Germany.

If you order on a working day (Mon-Fri) before 19:00, the goods in stock will be shipped to you on the same day. Orders arriving after 19:00 will be picked up by DHL on the following working day.

Of course, you can also specify separate delivery and billing addresses. We also deliver to DHL packing stations.

Shipping within Germany

Destination: Germany

  • Flat Rate: Free Shipping!
WEIGHT OF ORDERDELIVERY TIMECOURIERPRICE
up to 31 Kg1-3 DaysDHLVersandkostenfrei

All shipments have a tracking code and are insured in the event of loss.

 

Shipping in EU Countries

Destination: Belgium, Bulgaria, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Aland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d’Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus (except northern part)

Free shipping on orders over 74,90€. With AbsolutAloe you can buy completely free of shipping costs on orders over 74.90 Euro (incl. VAT).

WEIGHT OF ORDERDELIVERY TIMECOURIERPRICE
up to 2 Kg3-5 DaysDHL10€
up to 5 Kg3-5 DaysDHL15€
up to 10 Kg3-5 DaysDHL20€
up to 20 Kg3-5 DaysDHL32€
up to 31 Kg3-5 DaysDHL45€

All shipments have a tracking code and are insured in the event of loss.

 

Switzerland

Free shipping on orders over 74,90€. With AbsolutAloe you can buy completely free of shipping costs on orders over 74.90 Euro (incl. VAT).

WEIGHT OF ORDERDELIVERY TIMECOURIERPRICE
up to 2 Kg3-5 DaysDHL15€
up to 5 Kg3-5 DaysDHL28€
up to 10 Kg3-5 DaysDHL36€
up to 20 Kg3-5 DaysDHL50€

All shipments have a tracking code and are insured in the event of loss.

* VAT-free. Non-EU customers do not pay German value added tax (VAT) (19%). The value added tax is raised by the respective country, usually by the customs authority.

 

Shipping in Europe without EU

Destination: Aland Islands (Finland), Andorra, Albania, Belarus, Mount Athos (Greece), Bosnia-Herzegovina, Campione d’Italia (Italy), Faroe Islands (Denmark), Georgia, Gibraltar (Great Britain), Greenland (Denmark), Iceland, Channel Islands (Great Britain), Kosovo, Liechtenstein, Livigno (Italy), Macedonia, Moldova, Montenegro, Norway, Russian Federation, San Marino, Serbia, Turkey, Ukraine, Vatican City, Cyprus (northern part).

Free shipping on orders over 74,90€. With AbsolutAloe you can buy completely free of shipping costs on orders over 74.90 Euro (incl. VAT).

WEIGHT OF ORDERDELIVERY TIMECOURIERPRICE
up to 2 Kg5-7 DaysDHL10€
up to 5 Kg5-7 DaysDHL15€
up to 10 Kg5-7 DaysDHL20€
up to 20 Kg5-7 DaysDHL30€

All shipments have a tracking code and are insured in the event of loss.

* VAT-free. Non-EU customers do not pay German value added tax (VAT) (19%). The value added tax is raised by the respective country, usually by the customs authority.

 

Shipping in USA and Canada

Free shipping on orders over 74,90€. With AbsolutAloe you can buy completely free of shipping costs on orders over 74.90 Euro (incl. VAT).

WEIGHT OF ORDERDELIVERY TIMECOURIERPRICE
up to 2 Kg7-10 DaysDHL20€
up to 5 Kg7-10 DaysDHL35€
up to 10 Kg7-10 DaysDHL50€
up to 20 Kg7-10 DaysDHL70€

All shipments have a tracking code and are insured in the event of loss.

* VAT-free. Non-EU customers do not pay German value added tax (VAT) (19%). The value added tax is raised by the respective country, usually by the customs authority.

 

Shipping to other countries

Destination: Rest of the countries not mentioned above.

Free shipping on orders over 74,90€. With AbsolutAloe you can buy completely free of shipping costs on orders over 74.90 Euro (incl. VAT).

WEIGHT OF ORDERDELIVERY TIMECOURIERPRICE
up to 2 Kg12-15 DaysDHL15€
up to 5 Kg12-15 DaysDHL45€
up to 10 Kg12-15 DaysDHL60€
up to 20 Kg12-15 DaysDHL99€

All shipments have a tracking code and are insured in the event of loss.

* VAT-free. Non-EU customers do not pay German value added tax (VAT) (19%). The value added tax is raised by the respective country, usually by the customs authority.

 

How does the 30 day return policy work?

This can happen to anyone: You buy something with a firm conviction and then realize that the product you bought does not meet your expectations.

No problem! On all items you purchase with AbsolutAloe we grant you as a consumer, in addition to the legal right of return of 14 days, a further 16 days of our money back guarantee. Please note that the refund must be processed within 30 working days of receipt of your order.

If you are not 100% satisfied with an item purchased in our online store, contact us and we will explain how to proceed.

Please make sure that the products are returned in their original packaging, with all accessories supplied and without any sign of use.

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